FAQ

We offer a wide range of vehicles including cars, Innova Crysta, Tempo Travellers, vans, and mini buses. Our fleet is equipped with modern features such as GPS, entertainment systems, Wi-Fi, and push-back seats.

Yes, we can arrange hotel bookings if informed prior to your trip. Please provide us with your requirements, and we will assist you with suitable accommodations.

You can book a vehicle by visiting our website at mychennaitravels.in or by calling our customer service. Our team is available 24/7 to assist with your booking.

You can book anytime, but we recommend booking at least 5 days in advance for better vehicle availability.

We accept cash, GPay, UPI payments, and other online payment methods. For outstation trips, advance payment is mandatory.

Each passenger is allowed to bring 2 pieces of luggage.

Yes, you can bring extra luggage based on the vehicle you book. Please plan accordingly to ensure there is sufficient space.

For outstation trips, you will need to provide a government-issued ID such as a Driving License, Voter ID, or Aadhar Card. Local trips do not require these documents.

Yes, we provide vehicles for both local travel within Chennai and outstation trips to popular destinations such as Tirupati, Ooty, Munnar, Mahabalipuram, Rameswaram, and Kanyakumari.

Toll gate, parking, and permit charges are not included in the rental price. These costs are extra and payable as per the actual expenses incurred during the trip.

Fuel charges are generally not included in the rental price. The vehicle will be provided with a full tank of fuel, and you will be required to return it with a full tank. If the tank is not full upon return, additional charges may apply.

Yes, we provide experienced and professional drivers for all our rentals. Our chauffeurs are trained to ensure a safe and pleasant journey

Yes, our drivers are multilingual and can speak English, Hindi, and all South Indian languages, including Tamil, Malayalam, and Kannada.

Yes, all our vehicles are fully insured and regularly maintained to ensure safety and reliability for our customers.

Yes, we offer various features and amenities depending on the vehicle type. You can specify your requirements at the time of booking, and we will do our best to accommodate them.

You can check vehicle availability by contacting us directly or by using the booking system on our website. We recommend booking as early as possible to secure your preferred vehicle.

We are available 24/7 to assist with bookings, customer inquiries, and support.

Our cancellation policy varies depending on the booking. Please contact our customer service team for details on cancellation procedures and any applicable fees.

Yes, changes to bookings can be made based on availability. Please contact our customer service team as soon as possible to request any modifications to your booking.

If you encounter any issues during your rental, please contact our customer service team immediately. We are here to assist you and resolve any problems that may arise. Contact Numbers: +91 96770 46788 / +91 81440 87728