PRIVACY POLICY

Introduction

This privacy policy outlines how My Chennai Travels, a division of Srinivasa Travels, uses and protects any information that you provide when using our website, mychennaitravels.in.

My Chennai Travels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, rest assured that it will only be used in accordance with this privacy statement.

We may update this policy periodically, and you should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [insert effective date].

Information We Collect

We may collect the following information:

• Name and contact details, including email address and phone number
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys, bookings, and/or offers

In addition to the information you choose to submit, we collect certain information whenever you interact with our services (“usage information”), including:

• Browser and device information, such as your IP address, the URL that referred you to our services, and areas within our services that you visit
• Device identifier information for your device, which helps us identify your device
• Geographic location data, particularly during rides, collected via GPS-enabled devices
• Information about how you interact with our website and any of our mobile applications

If you book via our call center, calls may be recorded for quality and training purposes.

How We Use the Information

We require this information to understand your needs and provide you with better service, specifically for:

• Internal record keeping
• Improving our products and services
• Sending promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided
• Contacting you for market research purposes via email, phone, or mail
• Personalizing the website according to your interests

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

How We Use Cookies

A cookie is a small file placed on your computer's hard drive. Cookies help us analyze web traffic or let us know when you visit a particular site. They allow our web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use cookies to identify which pages are being used, helping us analyze data about webpage traffic and improve our website to better meet customer needs. This information is used only for statistical analysis purposes and is removed from the system afterward.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site via these links, please note that we do not have any control over those external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this privacy statement. Please exercise caution and review the privacy policy applicable to the website in question.

Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you have agreed to this.

Account Deletion

If you wish to delete your account, please contact us using the information provided on the Contact Us page. Upon deletion, all your data, including booking history and personal information, will be removed from our database. No further communication will be sent to deleted accounts regarding offers or marketing campaigns.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information available on our Contact Us page